Ledger.com/Start® | Getting Started — Ledger Support

Introduction to Ledger® Hardware Wallets

Ledger® hardware wallets are designed to provide industry-leading security for your digital assets. Whether you are new to cryptocurrency or an experienced trader, setting up your Ledger® device correctly is crucial to protecting your funds. Ledger® devices keep your private keys offline, making them immune to malware and hacking attempts.

Before starting, ensure you have the following:

• A computer with internet access.
• The supplied USB cable to connect your Ledger® device.
• A safe place to store your 24-word recovery phrase.

This guide will walk you through installing Ledger Live, initializing your device, backing up your recovery phrase, updating firmware, and securely managing your crypto assets.

Step 1: Connecting Your Ledger® Device

Begin by connecting your Ledger® hardware wallet to your computer using the USB cable provided in the box. Once connected, your device will power on and display a welcome screen. Always ensure you are visiting the official Ledger website at ledger.com/start to download Ledger Live and official resources.

Never download software from third-party sources as it could compromise your device security.

Step 2: Installing Ledger Live

Ledger Live is the official application for managing your Ledger® device and digital assets. It is compatible with Windows, MacOS, and Linux. Here’s how to install it:

1. Visit ledger.com/start.
2. Download the Ledger Live installer for your operating system.
3. Run the installer and follow the on-screen instructions to complete the installation.

Ledger Live provides an intuitive interface for device setup, firmware updates, wallet creation, and asset management. It also integrates with Ledger Support for troubleshooting and guidance.

Step 3: Initializing Your Ledger® Device

After installing Ledger Live, you need to initialize your device. Ledger® provides two options:

• Set up as a new device: This creates a new wallet with a unique recovery phrase.
• Restore from recovery phrase: This restores an existing wallet using a previously generated 24-word recovery phrase.

For new users, select “Set up as a new device.” Your device will generate a 24-word recovery phrase. This phrase is crucial for recovering your funds if your Ledger® is lost, stolen, or damaged. Always write it down carefully and store it in a secure, offline location.

Step 4: Backing Up Your Recovery Phrase

The 24-word recovery phrase is the most important aspect of your Ledger® security. Ledger recommends:

• Write your recovery phrase on the provided recovery sheet or a secure medium.
• Never store it digitally or online to prevent hacking or phishing attacks.
• Store it in a fireproof and waterproof safe, away from prying eyes.

Ledger Support emphasizes that your recovery phrase should never be shared with anyone. No legitimate Ledger® staff will ever ask for it.

Step 5: Setting Up a PIN Code

To prevent unauthorized access, your Ledger® device requires a PIN code. Follow these steps:

1. On your Ledger® device, choose a PIN code consisting of 4-8 digits.
2. Enter the PIN on the device itself; do not type it on your computer.
3. Confirm the PIN by entering it again.

Never share your PIN with anyone. Ledger® devices are designed to block access after repeated incorrect attempts, keeping your assets safe.

Step 6: Updating Firmware

Firmware updates are critical for security and functionality. Ledger Live will notify you when an update is required:

1. Connect your device and open Ledger Live.
2. Follow prompts to download and install the latest firmware.
3. Do not disconnect your device during the update process.

Keeping firmware updated ensures your device is protected against new vulnerabilities and provides access to the latest Ledger features.

Step 7: Creating and Managing Wallets

With your device initialized and updated, you can create wallets for different cryptocurrencies. Ledger Live supports multiple assets, including Bitcoin, Ethereum, and thousands of tokens:

1. Open Ledger Live and select “Add Account.”
2. Choose the cryptocurrency you want to manage.
3. Follow the prompts on Ledger Live and confirm on your device.

Ledger® devices generate private keys offline, ensuring your keys are never exposed to your computer or the internet, enhancing security against malware and phishing attacks.

Step 8: Sending and Receiving Cryptocurrency

Ledger Live makes sending and receiving crypto simple and secure:

• Receiving: Share your wallet address or QR code to receive funds.
• Sending: Always confirm transaction details on your Ledger® device before authorizing transfers.

Double-check addresses and amounts. Blockchain transactions are irreversible, and Ledger Support advises caution with every transaction.

Step 9: Using Ledger Support

Ledger Support provides comprehensive assistance for setup, troubleshooting, and advanced features:

• Visit Ledger Support for guides, FAQs, and tutorials.
• Use the support portal to submit tickets for device issues or troubleshooting.
• Access community forums for tips and advice from other Ledger users.

Ledger Support ensures you can securely manage your device and resolve any challenges efficiently.

Step 10: Security Best Practices

To maintain the highest level of security for your Ledger® device and assets:

• Always download Ledger Live and firmware from official sources.
• Never share your recovery phrase or PIN.
• Enable two-factor authentication where applicable.
• Regularly back up your recovery phrase and store it offline.
• Verify transactions directly on your Ledger® device screen.

Following these guidelines helps prevent phishing, hacking, and unauthorized access.

Conclusion

Getting started with your Ledger® hardware wallet is simple when following the official guidance at ledger.com/start. By installing Ledger Live, initializing your device, securing your recovery phrase, and using Ledger Support when needed, you take strong measures to protect your digital assets.

Ledger® provides the tools and guidance to manage your cryptocurrency securely, giving you peace of mind while navigating the blockchain ecosystem. Start today and take full control of your crypto journey with Ledger®!